Overview
Reliable IT support shouldn't require a full‑time hire. CyberArm provides responsive, business‑focused helpdesk and remote support designed to keep your team productive and your systems running smoothly. From troubleshooting to onboarding and maintenance, we deliver practical support that fits your day‑to‑day operations.
Ideal For
Businesses that want dependable IT support without hiring full‑time IT staff.
Technologies
- NinjaOne
- Zabbix
- Splunk (SIEM)
- Ansible
- PowerShell
- Python
- Bash
- Microsoft 365
- Google Workspace
- Windows
- Windows Server
- Linux
Remote Troubleshooting
Fast issue resolution for software, devices, accounts, and connectivity problems.
Device Setup & Onboarding
New workstation setup, configuration, and secure onboarding for employees.
Software Installation
Application installation, configuration, and compatibility assistance.
User Account Management
Account creation, access changes, password resets, and permissions management.
Printer, Network & Workstation Support
Hands‑on assistance for printers, networks, and day‑to‑day workstation issues.
Scheduled Maintenance & Patching
Routine updates, patching, and system maintenance to keep devices secure.
Monthly Support Plans
Flexible monthly support options for predictable, ongoing IT assistance.
IT Support for Central Florida Businesses
CyberArm Managed IT & Cybersecurity provides help desk and on-site IT support for businesses in Lake Mary, Sanford, Longwood, Altamonte Springs, Winter Park and Orlando, and remote support for businesses anywhere in the United States. Support is available in English and Spanish.
Frequently Asked Questions
How much does IT support cost?
Plans are priced per user per month, with three levels to choose from. You get a written quote within one business day, with no hidden fees.
Do you come on site?
Yes. On-site visits are available across Seminole, Orange, Osceola and Volusia counties, from Lake Mary, Sanford and Orlando to Kissimmee, Deltona and Daytona Beach. Visits are scheduled in advance, and urgent issues are handled remotely first. Businesses everywhere else in the United States are supported remotely.
How fast do you respond?
Every request gets a response within one business day. Higher plans respond the same business day or within four business hours.
What are your hours?
Monday to Friday, 8 AM to 5 PM Eastern, with emergency support available 24/7.
Do you offer IT support in Spanish?
Yes. Our engineers work in both English and Spanish.
Do I need a monthly plan?
No. You can pay by the hour or buy a block of prepaid hours, and move to a monthly plan later if it suits you.
Available Add‑Ons
Enhance your infrastructure engagement with optional operational, automation, and security upgrades.
Operational Enhancements
Policies, continuity planning, and vendor coordination.
Monitoring & Automation
Monitoring, patching, and automated maintenance routines.
Security Enhancements
Passwordless rollout, training, and identity governance.